Dear Learner,

Before taking a decision, should one find the facts, i.e. should your decisions be based on facts? For example, if you are responsible for setting the Revenue target for 2011, would it be important to know how many people in Bangladesh fall within "taxable income" range? Without knowing this, if the "Revenue" target is based simply upon opinion, what is the likely outcome? Would it make any difference if the Revenue target is based on actual figures?

Read the article given in the link below. You can view the article by clicking on the link below:

Tottho Chara Projukti

The article in the link discusses information collection in the context of Bangladesh. Read the article and write your feelings on the article. To help you start off, your feelings could touch on any of the following points: (5 marks)
  • whether you think the article makes sense
  • compare the method of data collection given in the article to how data is collected in your organisation.
  • whether you yourself can use SNAP to collect data for your work or office?
  • how would you apply SNAP in your office or business?
  • your personal experience with authentic data collection, what difference does proper data and correct analysis make?

Read the other comments. Write an additional comment on the comment of any of your classmates. Before writing your comment, think whether the comment makes sense, whether you have anything additional to say, whether the comment is not clear, whether the writer overlooked something, etc.? (5 marks)

Name & ID

Comment on Article

Name & ID

Comment on Comment

Md. Rafiqul Islam
GPP 07
  • The article has made a clear link between using technology for collecting as well as disseminating information to the wider audience. The whole world of creating information is become, in a wider sense; more participatory. Not in the hands of privileged group of people only, it�s now become everybody business, at least who has some access to using technology. Anybody can participate, anybody can share. But the questions is who take the opportunity in a more convincing and systematic way. This article however established a logical link in that sense.

  • Information is the most important element for taking any decision. Whether the method of collecting information is systematic or not. Our organizations use various methods for collection of information applying different kind of tools. Website is definitely one of the sources for collecting secondary data like this article used. We also use participatory consultation meeting, workshop, Focus Group Discussion (FGD) for collecting information and ideas from the concerned stakeholder.

  • SNAP is a method for collecting information in participatory way. We do not use this method. We can use SNAP in our workshop on improved service delivery with the public servants and citizens in the field level.

  • In our organization we use other participatory tools like SNAP, especially during the workshop we arrange in the field level with service recipients and service providers. SNAP can be used at the community level for solving of their own problems. For example, we have initiative called Citizen�s Charter for improved service delivery which is a platform for raising voices of the citizens and delivering better services from the Service providers. In this case SNAP method can be a good tool for getting information form the both sides.

  • Proper and Authentic data collection and correct analysis are two important elements of systematic search for knowledge. We often trapped ourselves with our prejudices that negatively affect for getting the authentic data. Biasness towards particular ideology or group can seriously mislead us to get the fact.
    On the other hand, proper data may not assure us that it will eventually lead to correct analysis. Again, if the researcher does not get rid him/herself from the subjective and personnel opinion, that also may cost a lot. Opinion should be judged by the fact and vice versa, fact should be reflected in the opinion of a researcher.
Meer Ahsan Habib DPP 05

Md. Hedaietul Islam Mondol, GPP13


Faiz Ahmed

Md. Mazharul Islam IER: 17

Md. Mizanur Rahman
GPP 03
There is hardly any point to disagree. Well written indeed. I think SNAP in many ways is similar to methods that we are using in our workshops.

Analyses sometimes lead to conflicts among parties involved. In countries like Bangladesh this happens due to intolerance attitude towards each other. We have witnessed such incidents in the recent past and also in the present.

Mr. Md. Rafiqul Islam, GPP 07 his above comment regarding Tattho Chara Projukti article is right. But he mentioned do not use SNAP for service delivery of public service only and he wants to use it field level, he also mentioned SNAP is a method, I think what is not absolute right because SNAP is one of largest distributed media networks in internet and its sharing media dont use for specific service delivery. Though that his comment is excellent.


Faiz Ahmed, GPP:14: * Technology is for everybody. How a user is benefited from technology information depends on user view. We may use web/technology as information center so individual & group can actively participate if required.
* In every govt. offices Citizen�s Charter displayed in front govt. office. Obviously it�s a good step of govt. for citizens to raising voice. But some doubt: do we get better services. Are their any further processes to comply citizen chartered? If the govt. organization focus to strength technology as communication of information some indigenous group will be benefited which ensure transparency & accountability.

Things are nicely presented with lot of experience. Good one....

Md. Mizanur Rahman
GPP 03
comment on Faiz Ahmed, GPP:14: Thank you for your appreciation regarding govt. offices Citizen�s Charter. But you raise about its implementation, In this context I just add, by Citizen�s Charter GoB address the peoples' right as a service. before that Govt officer/staffs consider them as a ruler or administrator rather as a service provider in favor of Govt. Even now only some department are consider as service dept. so, what other dept. do without giving service is unknown to common people before publishing Citizen�s Charter.
As for example provides that what is the fee in "XYZ" district for receiving a record of land and from whom it will be got and many more things so that it can be claimed like you. previously most of the people had to depend on DALAL'S quotation for that specific task.
Again declares in their Citizen�s Charter what time should be taken for granting selection grade and promotion case settlement. Though it will take much more time but we can calculate how late it is from the specific time frame. If we know the total picture of the Elephant, then every one can claim the correct things,
I hope it is a starting and your eagerness and collective effort for implementation will be accumulated with other voices and day by day we will improve.

Md. Hedaietul Islam Mondol, GPP,13
  1. yes this article Tattho Chara Projukti has made sense regarding collect informations,use technologies (ICT), communication & sharing, build up knowledge, utilize and development. Here also has mentioned some information sharing and reserving media likes Wikipedia, search engine Google etc.After all how to share information and develop ourself.
  2. In this article has software based data collection methods. Now a days my organisation collect datas from software based information houses by online like laws, rules, regulations, notice, research report and others public opinions (stakeholders). on the other hand also collect information over phone and black and white. we also get information from various meeting of high level to lower level. But in broad sense we do not use such software based information collecting method due to inefficiency in ICT, limitations of laws, time and old fashion (traditional) minded. Comparatively if need my organisation use all sorts of possible way to collect informations
  3. Yes I can use SNAP to collect data but first have to permission for sharing official and country matter data due to security and confidential matters. SNAP is going to be a popular way to collect data so we may use it to collect & share information and data.
  4. Add snap my link and I may be empowered with enhanced hyperlinks that display previews, text summaries, videos, stock charts, MP3s, product info, and more as well as we can share data by SNAP.
  5. Its not easy to collect authentic data from GOV, NGOs and people also because there is some limitation in Gov for country benefit, NGOs are reserve to disclose (whether ngos were more active for Right to Access information) and people are not aware, shame and fear for abuse datas.On other hand data collector is not clear to them. As a result it goes limited to collect authentic data and proper analysis also. Analyzing depend on authentic data, experiences of analyzer, use of technique and technologies and institution also.
  6. Mr. Md. Rafiqul Islam, GPP 07 his above comment regarding Tattho Chara Projukti article is right. But he mentioned do not use SNAP for service delivery of public service only and he wants to use it field level, he also mentioned SNAP is a method, I think what is not absolute right because SNAP is one of largest distributed media networks in internet and its sharing media dont use for specific service delivery. Though that his comment is excellent.
Meer Ahsan Habib GPP 05

Md. Rafiqul Islam, GPP-07

Faiz Ahmed, GPP-14
2. My understanding about the article is that is not all about using sofeware base information collection technique - rather about collecting, sharing and contributing information from from the people including the marginalised who does not have access to technology

5. The RTI is yet to be popularised. People are little aware about the power of this act. Till to date it is a mere act. RTI has legally enforced people's right to know - the act has to be popularised first and both GoB & NGOs have to come forward to make this happen.

We often collect and analyze the data, but very rarely make it available for the wider audience. Is it not it?
Faiz Ahmed, GPP-14: Service provided authorities always work for development. Do we get services properly? Before RTI law imposed we are under dark. Now we get minimum information because of RTI. If the information rightly publicize to the citizen through media may be RTI law never be obligatory.
Rafiul Islam
GPP, 22
  • Yes, the article clearly described that the Information Technology (IT) can only benefit us if we have information to share to solve our own problems. Whatever the IT is, it would not help us, if we do not have information. Therefore, information is first rather technology when we are talking about IT and its benefits.

  • My organisation use different methods for collecting data and Socially Networked Action Plan (SNAP) is one of those. As our organisation work with technology for alleviating poverty, we always follow participatory process in the process of technology development, which we call �Participatory Technology Development (PTD)� is similar to SNAP. Other tools like FGD, Literature review, case study, questionnaire survey etc. have also been used in our work.

  • Yes, I am able to use SNAP and similar approach like PTD that I use frequently in our different planning, management meeting and workshop.

  • We apply SNAP in developing new concept and project proposal. Even in project implementation and management process we use SNAP, so that the target beneficiaries can be able to own the project activities.

  • I have personally collected data for writing report and project work during my undergraduate study in Urban and Rural Planning at Khulna University. Professionally I work with research related activities and I know what difference can make the proper data collection and correct analysis. From my experience I found that proper data collection and correct analysis always lead to find out the right solution.

  • Good, can you share with the class your authentic data collection experiences?
Rafiul Islam
GPP, 22

Faiz Ahmed; GPP-14

Md. Mazharul Islam IER: 17
SNAP could impart the ownership of stakeholders for solving problem. If we use it to gather our indigenous knowledge then we can solve our own problem and we will obviously see the beginning of the knowledge expansion in Bangladesh. Recently government and other NGOs are using indigenous knowledge to solve local problems instead of choosing solution from others. However, systematic documentation of the SNAP process is a must to get the proper benefit from it.

Faiz Ahmed; GPP-14: FGD is a strong tool for collecting data in particular issues. SNAP and FGD is almost follows same method only difference FGD focused on specific issue and SNAP is work plan.

Of course, access to information is most important. Being a third world country, available data on Internet always do not match with our demand. So it carries utmost importance to preserve data regarding our regional context.
Meer Ahsan Habib GPP 06
  • The article makes a great deal of sense as it talks about making information available by using web 2.0 tools. At the same time it talks about gathering information from the very common people and use it for creating greater values.

  • My organization is dedicated to identify change areas in the Bangladesh Civil Service (BCS) and come up with interventions aimed at improving public services. In doing so, we collect data in a number of ways that give stakeholders ownership on the outcomes. Roundtable discussion, workshop, one to one meeting etc. are among methods through which we collect data. We collect data from the internet when we want to know and compare with civil services across the world. Although web 2.0 applications are not widely used at the BCS, methods mentioned in the article are somewhat similar to methods we use in collecting data and generate ideas relating to the BCS.

  • Since my workplace is not that much big compared to BRAC or Grameen Bank, We do not use SNAP. However this can be used to create greater harmony among different UNDP supported projects communication activities by sharing ideas and lessons learnt. In your opinion what is the smallest group size where SNAP can be used?

  • Not named as SNAP, but I have used this method while I worked at the Centre for Policy Dialogue (CPD) in a campaign titled Civil Society�s Initiative for Accountable Development Process. Presently in our �Citizen�s Charter for Better Service Delivery� initiative we use methods that are very much similar with the idea of SNAP. SANP can effectively contribute in creating a platform for citizens to raise their concerns and hold the public servants accountable. At the same time it can be used to explore and use the potentials of our public servants that will encourage them to serve the people in a better way.

  • The major challenges in collecting data with authenticity lies with the word prejudice � in our country we most often do not rise beyond our prejudice. As a result data often loses its authenticity. Sometimes data is also manipulated to hide the negative socio-economic impact. Authentic data may not always reflect the real situation of a given problem. This may happen due sample size or other reasons. A Researcher should give emphasis on both authenticity of data and real life situation. Otherwise there are risks that the analysis is not correct and advocate for irrelevant interventions leading to complete failure.
  • Very good! Can you suggest a way that would avoid prejudice? Can you share your experiences with the class? Afterwords we can collect the opinion of the class on data collection using cards.
Md. Mazharul Islam IER: 17

Khondoker Md. Nazmul Huda Shamim: GPP 01
Use of SNAP method among the policy makers may boost national benefits. Example of CPD that has been put here could be treated as a good initiative towards developing a national platform for state welfare.

Socio economic constraints in publishing authentic data have been cited well.

Khondoker Md. Nazmul Huda Shamim: GPP 01

Mr. Ahsan has nicely commented on the issue. The way they collect information is very good. I think it is not always necessary to collect information by using SNAP.

I agree on the point identified by Mr. Ahsan that some times prejudice thinking may give us bias result. Some times some body set the result before going to research and set question on the basis of his desired result. It may destroy the noble intention of research.
Munshi Md. Fariduzzaman
With a loud a voice, Government leadership as well as Policy Makers are stressing importance on Information technology in our country. But they spell out very little about the scope and ways of using IT. So IT has not yet brought the change in a desired level in our country.

For example,The government offices have spent a huge amount of money to buy Information Technology without bringing almost no change in their service to the people. Computer has only replaced the typewriter in the government offices. Work process is as the same as it was decades ago. One file takes days even weeks to go from one table to the other. But it can be done swiftly and transparently using IT. While working abroad for a month in an international organisation on attachment programme, I saw there every notification, instruction or even instant invitation for tea at the chief's room was done through short emails. In our country Government Offices have bought Information Technology but have not introduced system to share information, documents or instruction. Here, it is information technology without information. Excellent! I like the way you have linked "Technology without Information" to your work!

So, I agree to the opinion that IT can benefit us if we share information and knowledge to solve problems or for other needs.
Khondoker Md. Nazmul Huda Shamim GPP 01
Mr. Rafiul Islam commented on SNAP and indigenous knowledge.I agree with him.Infact both the terms are new to me, but they struck my mind.

We all know Tagore's poem "Zuta Abiskar" (Invention of Shoe). I think indigenous knowledge can give us many solutions like that.

Khondoker Md. Nazmul Huda Shamim: GPP 01

I don't agree with Mr. Munshi Md. Fariduzzaman that government office have simply replaced typewriter. There is remarkable development in government offices regarding use of IT. Yes, some body can say that it is not upto the mark. In spite of that there is development in IT sector.

I definitely agree with the saying that it is IT that can change in service delivery.
Md.Golam Mostafa, IER-1
  • Yes, I do believe, the article makes a clear sence between technology and information.Web2.0 is a technology by which information can be made aviable to the people of the world irrespective of the geographical distance.Collective or individual Knowledge, experience everything can be shared among the people which mutually benifits each other.Information is now a days termed as resource, the more information you have, more knowledgeable person you are and this resource can easily be achieved by using the technology like web2.0.Collection of data, information on any field and dessimination to the people can comfortrably be done by using this technology.
  • The article is advocating data collection by use of internet technology.Collectively or individually data/information can be transfered as well as received from any where from the world using the web 2.0 or wikipedia and other methods.As my profession is engineering, normally we collect data directly from the field progress of the particular project. There are some prescribed formats to show the real progress, quality of works and constraints of the project.We receive the data in the said formats from different offices and submit to our immediate higher office. Higher office after compilation send these to another higher office, eventually to the Head Office.Not all but some of the offices use computer and internet to send reports to the next higher office. In case of project evaluation, we collect data from the field by using Questinnares, meeting, workshop and Focus Group Discussion(FGD) from the benificiares and key informants of the project.
  • This is the first time, i become familiar with the word "SNAP". Now i know SNAP is a method which is being used to collect data in a participatory way of the stakeholders. As SNAP method of data collection getting popularity as it is evident from the other writers, in near future, i might be trying to use this method for data collection in the evaluation of some of my projects.
  • I need some time to have an appropiate plan to use SNAP in my office.
  • As i mentioned professionally i'm an engineer, collected data/information are almost authentic and there is no scope of fabrication of any data in my field. What if people report untruths? For example, how many rods they have used in the roof? The length of the building can be made short by 2 inches, and money can be saved by the contractor without anyone realizing what is going on.

Yes, I do agree with Mr.Munshi Fariduzzaman that our government leaders and policy makers emphasising on the use of information technology in all possible areas in Bangladesh.But unfortunately Information technology is not yet introduced in our government machineries upto the expected level.A radical positive change will be visible if we acan introduce "E-Governance" in our adminitration.Most of the untoward incidents, we can control if it is possible to introduce "E-Terndering" in our public procurement system.
Md. Mazharul Islam; IER 17
  • In the present world, information are being shared mostly through Internet, those may be in the form of text, numeric, graphics, audios or videos. Interactive, user friendly computer Operating Systems; Internet search engines and so many other technological inventions have enriched the virtual information world. Moreover, number of open source software applications like- Wikipedia, helped greatly to develop web platforms for virtual community, that have made computer supportive collaborative learning easier. For instance, Wikipedia is not based on expertise rather an adaptation of the open source software which is being produced and updated constantly by millions of people around the world. Web 2.0 is a system that has broken old model of centralized web sites and moves the power of Web/Internet to the desktop. The examples cited in the article are mostly the features of Web 2.0 system. In this regard the article makes sense with its description. However, Web 3.0 technological inventions are also available now, those are not being mentioned in the article. In addition to this, in the title of the article I would like to change it as �Technology for information� instead of �Technology without information�. In my opinion it would match better with its subject. Developing countries like Bangladesh till remaining far behind in using technological facilities. Example of BRAC in collecting information through SNAP may be considered as more specific. Moreover, Number of questions laid regarding this has widened the scope for further study. In conclusion, with a change in title of the article in proposed way it may be considered as good enough to deliberate (deliver the) key message.
  • It is needless to say anything more about data collection system in BRAC as the writer him/herself has made the example of BRAC. So, I just want to say let we work how we can replicate BRAC method to other organizations also.
  • Yeah, I can do it and I did it with BRAC Training Division (BTD) during my 1 year training period as Young Professional Trainee. During my training period I had to receive number of modular courses on emerging development issues, gender issues, livelihoods analysis, inclusiveness and so many other courses. Almost in every course we had to contribute for the class through a participatory method, using cards, poster paper, display board etc. Thus, I personally am oriented with the method.
  • Within BRAC not only BTD practices the SNAP method, in other development programs BRAC also practices this method to collect field data, to find out target people. For an instance, social mapping, wealth ranking and selection of beneficiaries through Participatory Rural Appraisal (PRA) is other means of SNAP. I was a PRA team member for 3 months at BRAC Challenging the Frontiers of Poverty Reduction Specially Targeting Ultra Poor (CFPR-STUP) Program and applied the method for data collection.
  • In my short experience, collection of authentic data in context of Bangladesh is really tough. The whole process of data collection requires going through a number of data collectors and processor. Thus always leaving scope to manipulate or fabricate data. Moreover, researcher�s intention to manipulate data; socio-economic and political context of the country are also drawbacks for collection of authentic data. Good! In your opinion, how can data fabrication be avoided? Can you share your views with the class?
    Analyses could be done by using any data whether garbage or authentic. But problem arises when wrong data are being analyzed, this could direct the researcher to a wrong direction that may vain entire research work and may mislead people toward wrong ways.
Md. Rafiqul Islam, GPP-07
Islam commented on this article nicely. But the question on the differences between and data collection and data analysis remain unanswered. May be its coming very soon(as said to be continued).
Khondoker Md.Nazmul Huda Shamim GPP 01
1. Definitely this article makes sense about IT and data collecting process. It is well written and I think readers will be benefited after reading article.
2. To be honest, in my office data is not collected for research purpose. But we preserve data in some specified registers. When we need any information and data we collect data from those registers. We also make report on the basis of those registers.
3. Though my office does not have any research wing, I feel that SNAP method is scientific. Our office is going to automation system. Then software based data will be preserved and we will be able to use those information for any research purpose or for any other documentation purpose.
4. I have a very tiny experience of data collection before joining Bangladesh Civil Service. We collected data by filling up questionnaire and after returning to office analyzed those information and made calculation. That was not so systematic. Those questionnaires were filled up on random basis. Good! Can you share your experiences regarding questionnaire construction and collecting data using such questionnaires with your classmates?
5. I really enjoyed the comments from my classmates. These comments are excellent and will open my eyes regarding research and data analyzing.
Faiz Ahmed. GPP-14
Faiz Ahmed GPP-14: To me � Socially Networked Action Plan (SNAP)� method goes through few sessions: - Collecting and sharing ideas by participants; - Secondly ideas are uniformed subject to importance; - Ideas assigned to groups for action plan and presentation; - Systematic documentation of the action plan for others to learn/benefit from.

Mainuddin Ahmed, GPP. ID:04
Now a day there is a popular wise say, “Information is power”. If we admit with the recent remarks then certainly we agreed that the Article “Technology without Information” is a tremendous one.
It is un-doughty (undoubtedly) sure that the technology in our country developed remarkably within a short period. At the same time the literacy rate could not raise accordingly. So, the main obstacle of Information Technology is illiteracy. However, this is another issue. But if we try our level best to establish the title of the article we should give priority on literacy. Can SNAP help to solve the problem of illiteracy when collecting data?
Finally, I say again the article is very good enough but a little bit hard to understand me. The main reason of my limitation is not the concern of the article but the concern of my limitations are my lack of knowledge on reading, writing, articulating a standard article that could be pre-requisite to write up a research study.Did discussing the article with your classmates help understand the article? Did the GUESS and CHECK method help?
MMainuddin Ahmed
GPP, ID:04
Comments on GPP, ID:10Fully agree with my colleague, but unfortunately the use, access and skill regarding SNAP is not available to most of the professional/users.
Again, I agreed that, this is not only difficult but in some cases manipulated by the Enumerators. In your opinion, how can manipulation by Enumerators be avoided?
Faiz Ahmed,
GPP , ID : 14
  • The article goes through the following steps which makes sense to justify the title.

    > Advantage & importance of technology > Process to collect data and information > analysis, edit, documentation and presentable of information or data for reader friendly > Documented or recorded the data or information for different individual and group to share knowledge.

  • So technology plays a vital role to disseminate information.

  • In our organization we set program & administrative indicators first and discuss the indicators within organization & collect secondary information from different source (i.e. web, news & articles) to put our input. After that share our views with our partner organizations and with help of our partner organizations prepare yearly detailed work plan and send to authority for approval. Based on work plan partner organizations prepare project proposal for implement and collect information from field level. Based on field information partner org. reported to us for review and recommendation for finalized the information and report. The documents are recorded & archived in official databases and same time we edit all reports and share our views through web.
  • One of the major activities in our office to share tasks with partners� organizations and same time obtain information from them for smooth implementation of project activities.
  • In my work place participatory workshops/ SNAP/group meeting applied through Joint proposal/ work plan/ budget negotiation/ management group meeting. These meeting are always interactive and participatory. We conduct the sessions using PowerPoint presentation, flipchart, VIIP card etc. after such presentations all document kept properly for further deepening work.
  • Our organization prepared yearly work plan at the beginning of the year and fix-up time table to submit report/data. Most of the cases partners organizations fail to submit reports on time. Main reason behind is poor monitoring & evolution and report writing skill etc. Why do you think this happens? Are criteria for monitoring fixed properly? Is the expected output organized properly?
  • Proper data is the fundamental source for correct analysis. Proper data collection is field work and correct analysis is desk work or laboratory work.
M Nazmul Hassan
I have enjoied reading the comment by Mr.Faiz Ahmed.It is exhaustive and well developed stuff.He has tried his best to justify the title with some headings.Finally he concluded with a clear verdict which commensurate with the title.But i failed to figure out the aim of the title in the literature/text.I guess Mr Faiz was very kind in reading the article and as such he helped the writer during his comment.However,thanking him for his befitting stuff.
kazi Hosna Ara,IER-22
Yes,the article makes a great sense. Modern technology is playing a great part to share & preserve different types of information. With the help of information and technology we can solve our problems by uniting our ideas .
To solve the problems, organizations follow some methods like collecting information about the source of problem & how it can be solved. Our organization also follows some methods to collect information which is similar to some extent from the method given in the article. Ours is a Govt. organization whose business is to promote private investment & giving permission & monitoring works related to private investment in our country. The information collecting system in our organization is not so modern yet i.e we can�t use technology fully to collect information. We face the investors directly & try to solve their problems by collecting their information. Moreover we try to arrange seminars, meetings & workshops with the interested investors, & local & foreign organizations for developing the service of our organization.
Yes, we can use SNAP( Social Networked Action Plan) to collect data for our work or office but not in the same way mentioned in the article.
We use SNAP( Social Networked Action Plan) but in a different way. We try to collect information from our clients but it is not done in a systematic way. We cant utilize technology to do the job though we have the opportunity.
From my experience, I think the method of collecting information of our organization can be reformed for it�s well implementation. The way we collect information lacks well co-ordination. I think if we are able to make all personnel & clients of our organization in a same networking system, everyone will be able to post his/her information, & after taking final decision, everyone will be able to post comments about this. Then we will be able to avoid the misinterpretation between the proper data & correct analysis. SNAP also suggests a collective ACTION PLAN.
Md. Rafiqul Islam, GPP-07

Faiz Ahmed. GPP14:

Data validation is one of important factor for ensuring data quality. After collecting the data, generally we do not go to the persons from whom we collect it. Ms Ara rightly pointed out this issue in her conclusion of the comment.
Can you present your ideas on Data Validation in class?

Faiz Ahmed. GPP14: SNAP is both way communications and follows participation of participants. Think your organization follows one way communication under some rules and regulation to meet the investors requirement for the establishment of industries. Can you discuss the validity of SNAP for use as a Data Collection method in class?

Md. Atiar Rahman
GPP, ID:10
  • Definitely the article is providing sense that the information should be properly documented and recorded.
  • In our organization, the data is to collected through PRA, FGD, Local level consultation meeting, training and the seminar papers.
  • Yes I use SNAP to collect data for my work and office
  • The major task of my office is to disseminate and share the information to the stakeholders through participatory process and use these for action plan, writing proposal and develop concept paper.
  • I think authentic information is the most powerful weapons.Without analysis we can't say it's a proper data. So we can say proper data is the primary level and the analysis is final stage. How can you ensure authentic data collection?

Md. Mahbubul Alam IER#20
I think, very valid questions have been arisen regarding the research and its outcomes of Transparency Interntional Bangladesh. What was the method? How did TIB collected the information? What was the 'Sample Size', the vital question from who have been dishonored by the publicity of the research outcome?
Let us link between the TIB recent research result and our read article "Tottho Chara Projukti". One think shoul be borne in mind that gathering certain information must have some vision. If there is no vision, the collection of information will be used in a different way which may be fatal for others. So, collection of information having a particular vision is a Precondition. On the other hand, do all people need all the information of a particular event? What sense does it make if the information of WTO Summit is communicated to a rickshaw puller? So, having information and disseminating information of a particular issue from and to all the people do not necessarily contribute to the solution of a problem rather there is possibility to make chaos. So, we have to think of what sort of information we need for a particular problem and who should participate in contributing to the solution of that problem. Specific individuals for specific event should be selected to share and provide information for the solution.
Faiz Ahmed; GPP-14

Md. Mizanur Rahman GPP-03
Faiz Ahmed; GPP-14: All people need information surrounding of the social and working areas i.e. maximum parents� not aware about free text books for students at school level. So rickshaw puller or community people may be deprived. To avoid corruption citizens have the right to know the information. Correct information & sharing of knowledge can solve the problem as well as raising voice. So basic information need to share in every stage of our society. Very good! How can we solve the problem of Information Delivery?

Md. Mizanur Rahman GPP-03: I do agree with Mr. Faiz Ahmed; GPP-14.
I just like to mention that the invention of Internet is from ARPA NET which belong to US Army at first and a University Lab's researcher share their information via that technology was very restricted to the common people. But now a days you and me, all of us can not think without of it. So, hiding information is not essential rather we should develop our self to be capable to that information.
Again our law enforcement agency could not think of a waki talki (wire less communication even for a Km) before 1990's. But I think we are capable to overcome it enjoying the blessings of 2.5 generation mobile communication even the said rickshaw puller.
So my urge is to develop the said rickshaw puller in a standard of wisdom so that he can use the global issue for his betterment.

Mashuda Amatullah
this article has shown the keen relationship between information and technology.Now a days,information is considered to be 'power'.by adding technology to information this 'power' can be accelerated and great success can be achieved.
solving any kind of problem demands its stakeholders' active participation .by using technology like web 2.0 people from different walks of life gather together and share their opinions on solving the problem.this platform serves as a wide store of information . analysing the information the best solution of a certain problem can be come out.this solution is to be the best as it comes from the people who face the problem and as it is implemented by themselves.

as i am newly appointed in my job i have no idea yet about the method of data collection in my office . i think the method descibed in the article is the best as it invites mass opinion .

ofcourse i will use SNAP to collect data in my work .it is the most democratic and most sustainable way of sorting out solution to a problem.I am working in ERD where foreign aid is managed for development projects of the country .By using SNAP i can call for public opinion on the debatable issues of development projects and foreign aid .For example ,if i make a search on the issue ''whether foreign aid should be minimized in our development activities'' ,i will leave the question open for all to comment on.

Infact ,i have no personal experience of data collection .But by using my logical faculty it is very clear to me that proper data collection and correct analysis is the first condition of making a true solution proposal. If this condition is not maintained, our 'solutions' will obviously create new problems.
ERD also deals with projects. So i think your organization collects data from secondary sources.
It will be helpful for me if you describe how you will use SNAP in your office work. I have a little opportunity to use SNAP in my work.


One vital thing is absent from all the remarks put about the article is that not all information are used to take decision. In fact, there are certain method to extarct right information which we call 'Intelligence'. Intelligence is simply the processed information. If we talk about all information and share them among us, we can do but there is no doubt that we can reach no right solution. So, Sharing and using all data and information for a particular solution, is not a wise idea.

In other aspects of the article is very vivid and attracted me to read it again. However, if the objective of BRAC is not only profit, it can formulate a good solution because they have access to the roots of the problem. Dr. Unus nd Grameen Bank have been awarded nobel prize which has

Md. Sarwar Hossain
The article describes how information is transferred from one person to another person in various way through information technology and a person is enriched with that information .This information can be shared from a man to woman, a villagers to a urban people, a young man to an old man through information technology.

Comment on Md. Abdul Mannan IER-05; Mr. Mannan has commented nicely on the article in a short way. He cited that someone can increase his knowledge through sharing information. But he did not said how information can be shared and who are the stakeholders.
mohammad kamruzzaman IER-19
Yes the article makes sense. But title of the article is very hard to me. I think the title might be like this "Technology of participatory knowledge sharing". However, we usually collect data from secondary sources. Such as audited Balance Sheet, IT 10 B, Govt circular, Govt publications etc. Most of the cases, these data considered as incorrect. As a result, we use to talk with the client, take opinion of the local/people of the related field, take opinion of the experienced person which of course fall under SNAP. It is very important for a credit analyst to collect the correct data. In correct data ma
Mohammad Muntasar Ali GPP#12
I do not agree with you regarding title of the article. But I do agree with your other comments. Though it seems that, you wanted to include more.
Imran Sabuj
Excellent, main motto of this article is "Technology without Information' is really like a ship without rudder, a ship without rudder never do any things also a rudder without ship is nothing. so sharing information is prime to do anything with the help of technology

Md. Abdul Mannan
The article says about sharing information to increase knowledge and by applying the knowledge one can solve one's problem. It also says about how to collect data and preserve it by using proper technology.

Comment on Mr. Imran Sabuj, IER-28 : Mr Imran Sabuj make a nice comment on the article with example. He only mention about sharing information through technology but he does not say about the way of sharing. He does not say anything about how authentic data can be collected and preserve it. In is comment the stakeholders are absent.
Mohammad Muntasar Ali
Yes, the article has made a clear sense about using technology for collecting data as well as disseminating information to the wider audience. I came to know a new thing i.e. SNAP which means Socially Networked Action Plan, Web 2.0 etc. There must be concrete vision before start process of data collection, there should be target people who can provide realistic information.SNAP is a method for collecting information in participatory way. We used to use tools like SNAP in our organization.In our country context it is very difficult to collect / get authentic data. Most of the cases, data seems unreliable / incorrect.
Khandker Md. Abdul Hye
Every individual has some knowledge. If all individual knowledge are accumulated, then a complete knowledge can be found and sharing this knowledge with each other every one can enrich one's knowledge. Technology can perform the activity of accumulation and sharing knowledge.
Md. Mizanur Rahman
GPP 03
1. The article has made an understanding of sharing information to increase knowledge and by applying the knowledge one can solve one�s problem for better life. In this article there is a comparison among different web applications (like face book, You Tube, Fickr, Wikipedia and Encarta) as well as some participatory data collection methods.
2. a) Data collection methods described in the article is broadly categorized as on-line method giving importance to each individual and participatory approach forming a group and collection every one�s opinion sharing their ideas. In case of on-line method Web 2.0 application is more popular considering number of participants and contents/articles than Web 1.0 application because of its easiness to interact. But in case of participatory approach like SNAP, the reliability of information may be more appropriate as the target group is associated directly.
b) In my organization data is collected in several ways e,g, Discussion among the target group, receiving filled up prescribed forms and plain paper applications, Via Telephonic conversion and for specific cases data is collected by automated software e.g. billing data (absolutely correct), traffic analysis (Though it is a probabilistic approach, but it�s accuracy is 99.99%). Again billing data (monthly telephone bill of a subscriber) is not only collected but also is circulated via web page, for subscriber conveniences.
3. In true sense as per the example explained in the article regarding SNAP is difficult to apply in my office for daily handling to solve stakeholder� s problem rather prescribed forms is better to address them accordingly.
4. But for preparing forms and collection of stakeholder� s desire along with future visions can be furnished via SNAP method for better satisfaction of the service receiver.
5. The authentic data collection for social studies is difficult because of the perception of each individual deal with it. But in case of physical science data is merely more accurate because of its intrinsic nature as the behavior of physical system is more rational and ordered for specific boundary conditions.
But one more thing is important to trust everyone about the authenticity of a specific data/information for his individual interest or mind set though it is correct.Can you discuss your ideas about ensuring authentic data collection in class?

Nandita Baishnab
The Article makes the sense about the documentation method by using participatory way through IT. From this article I knew about Social Network Action Plan-SNAP and more efficient method �web2.0.
Actually my organization uses many methods for preserving Information which are also participatory, these are like- FGD, Social Audit, Flip chart comment, Action plan, Workshop etc.
I would like to gather more information about SNAP and try to familiar this documentation system with my office colleagues.
Well, today we did group presentation in the class on the article. At the class, when we discussed in the group I just recall that my organization YPSA( ) is launching another participatory way for sharing and enhancing Indigenous knowledge of rural people of Bangladesh. We want to relate these things with web 2.0 and discuss it with our faculty Meherunnesa madam. She mentoring us about this, then we could relate the community radio and web2.0. After this we presented our group work. Finally we found that organization should include the translated English version of radio recording with a website of 2.0 scales for the both of national urban people and international community.I would like to share it with my organization for including radio voices in the website through web2.0.
Anisur Rahman
It will be very helpful and wonderful to know some methods if you could share with us.
M Nazmul Hassan

· I appreciate the author’s idea about SNAP though it is totally a new subject to me. The introduction, text, illustrations, figures, conclusion and recommendation of the article were not well developed. I failed to figure out the relation between the title, aim and the formulation of literature of the article. However, as a layman reader of information and technology I am sorry to say that it really didn’t make much sense to me.

· From the article I learnt that the novel way of collecting data can be from the target client thorough the field workers. But in case of my organisation data is being collected through chain of command i.e from the target client thorough the chain of immediate superior leader.

· Ideally I cannot use SNAP at my office as i work in restricted environment. But in the event of academic research as a student I could have very well done that.

· I wish someday I would have used SNAP in my private firm.

· I worked as the project In charge of National Voter ID Card project of Amtoli Upazila in 2008.Correct data are the secret ingredients for a successful analysis.

Redwan Ahmed
  • The article clearly delineates the real scenario of present Bangladesh where technology is being used but not the way which can benefit the people. This article is not only about using data but an overall situation of aimless, unplanned use of technology in our country. Proper data collection with the help of technology for taking any right decision is an example.
  • Comparing to the method of the article my organization doesn't follow directly the system of data collection.
  • I would like to use SNAP to collect data for my office cause it reflects the reality.
  • SNAP can help to formulate a good policy and can help to take right decision in right time.
  • In macro level proper data means proper decision which leads to development of any organization or country.

Md. Giash Uddin, GPP, ID-20
=This article makes sense that one can share information and also gather knowledge through the information technology in participatory manner.

=This article shows that NGO of Banngladesh use to collect the data with ensuring direct participation of primary stake holders. Our organization using same method to collect the data .We also collect data through secondary source like website, research findings. Sometimes we also conduct case study and FGD for quality data as research tools.

= Such Social network Action Plan (SNAP) I am usually using in Workshop, Planning Meeting and Seminar

= I usually apply SNAP in Planning workshop, Strategic planning and also use in PRA.

=In student life I have collect data for Research work .Collect authentic data and analyze properly make enthusiastic and also make me confident to invent new area of knowledge

Md. Samchhul Alam
IER -12
Information is the essence for creating and acquisition of knowledge. This article has significantly figured out the importance of collecting, disseminating and preserving of information’s. Web 2.0 is a web based technological advancement which provide people from across the globe a platform to collect, share, edit and preserve knowledge at almost free of cost. Consequential development of information technology from web 1.0, web 2.0 and now web 3.0 makes the process more easier, prompt and effective for searching, sharing, editing of information’s and knowledge. The articles also clearly distinguished about using of technology and method of data collection, disseminating and preservations for enriching knowledge for decision making & solving problems.

The method mentioned in this article is unambiguously above any questions but I don’t have the courage to compare the data collection method of my organization with given method in this article. As I am working in hospitality industry and not having any scientific methods of collecting data but we collect ideas from fellow colleges through designed questionnaires, group discussions and brain storming. We also collect industry data (domestic) by designed comp set in every night. My organizations have a on line portal on the web where guests stayed in the STARWOOD hotels across the globe can put their experience and opinion about the quality of the service; hotel prepare a general guests service index (GSI) quarterly basing on data available in the web and take necessary steps for development where needed. Reviewing the GSI of previous quarters we set target for departments, hotels, country and region to achieve emphasizing the guest’s comments, shared experience in the web during past quarter. The hotels also collect secondary data from the web (Bangladesh Tourism Board, third party GDS- Global Distribution System i.e. Trip Advisor & Galileo).

As a method of collecting, sharing and documenting ideas and information in all party participatory way “Socially Networked Action Plan” (SNAP) is very new to me. I never heard of it before. However different form of data collections through web for enhancing quality of service & human capital, designing service delivery mechanism, creating world wide loyalty program is practiced in my organization which is called SPG – Starwood Preferred Guests. Guests from every nooks of the corner of the world can easily enrolled through WWW.SPG.COM and can share their views, suggestions and ideas. In my little understanding SNAP is a very effective method of collecting knowledge, ideas and information’s from the head of all concerned stakeholders who will use and implement the same. The method also ensures the participations of all persons involve in the process .

To be honest I don’t have any personal experience of collecting data using any systematic method. However by going through the article “Tottho Chara Projukti” my little understanding about collecting authentic data is mandatory for correct analysis like fuel for an engine. If collected data are not authentic, analyzing of those will have no use. For instance; if the revenue target of government is made without knowing the yearly trafficking volume of goods through sea/land/airports, labor survey for government/private sectors employees, rate investment growth (both domestic and foreign), behavior of money market and number of individual tax payers the target may not be a achievable one. Even then analysis of authentic data may not give a good result always if they are not free from manipulations. So flawless collection process of data is not an end but processing, screening, sample size, vetting procedure, designing questionnaires, honesty and motivation are also very important for analyzing data. In the socioeconomic and political context of Bangladesh collection of authentic data is a real challenge as we are having draw backs with technology, knowledge, interventions by political parties, other vested interest group and finally commitment for excellence. Very often while questioning people with influence to supply desired information’s of questioners which misleads the whole process.

Comment on Faiz Ahmed; GPP-14: I am absolutely agreed with him as most of the peoples are deprived form their right due to lack of information's as because they are not exposed to the information technology and not having the access of mass media. Just to add a little; that is infrastructure is also vital to disseminate information’s to the mass level is still a big challenge for us due to power crisis, penetration to the internet, cost of internet, country wide communication network, medium of mobile communications, cost satellite TV connection .
Ansiur Rahman
  1. Yes, this article rephrases some information which is very true.
  2. As my organization is a service industry. We have personalized websites for our client’s feedback and of course sometimes we receive mails. Accumulation of all information we prepare a summary sheet and take necessary action on it.
  3. Yes I can use SNAP to collect data for my work and organization.
  4. I have seen some organization using SNAP. In our office, we do use SNAP for a big event e.g. “Bank Fair” & “Share Bazar Mela”. We call it Action Plan. We preserve some of our workouts.
  5. Though I didn’t have the opportunity to collect the authentic data. But I believe that it is hardly possible to collect data accurately. As in our country data source is inadequate and sometimes in some sector there is not enough resource to preserve it. However, People are doing research in our country and the outcome of a research will be very helpful for our people if the data collection source is authentic and the analysis is correct.
Nandita Baishnab
GPP: 17
At first, my hearty thanks for comment on my writing.
Actually, I also mitigate with your comment, Data authenticity is very imfortant for sharing and enhancing knowledge.I think that we, the lives of cities ignorant about the Indegenous knowledges of centrepetal lives of whole over the country . To ensure sustainable developement we need to know about the rural lives.By using SNAP we can share our Indegenous knowledges and we can relate it with web2.0 concept.
Foisal Mehdi
1. In 1940’s Albert Einstein said, “Know where to find the information and how to use it - that's the secret of success”. Perhaps, even in the middle of twentieth century, finding the correct information at the right time was difficult since it was always individual effort. The advancement of technology has made information all around the globe available in our fingertips within blinking of eyes in this millennium. Hence, the article “Technology without Information (Tottho chara projukti)” by made clear sense.

2. Though the concept of paperless office is one of the most talked about topic in my organisation since long but yet to be materialised. However, the use of internet for the purpose of information sharing is done widely in my office at individual level.

4. Presently, e-mails/ group mails are used in my organisation for sharing information. I might apply the idea of using Wiki at my level to share information and ideas within my colleagues.

5. Proper data and correct analysis aids decision making process and reduces unnecessary risk of generating wrong decisions.

However, I would disagree in saying information is knowledge. Mere information might be harmful if it is wrongly interpreted or understood. Hence, I would suggest ensuring that the information we share is necessary for the purpose for which we are sharing it, is shared only with those people who need to have it, is accurate and up-to-date, is shared in a timely fashion and is shared securely.

BM Hasan Mahmud
IER 25
I agree that the article makes a clear sense about how technology should be used along with information in this age. Collective knowledge is better than individual knowledge. Web 2.0 is a great way to share knowledge.

In my organization data collected both in written form and through network. We have intranet were individuals/units update/edit their respective information which is stored in a central server. These information can be accessed by all concerned.

We use more of a variant of SNAP in our training system only. Each student has a separate training folder. All the instructor writes about the performance/difficulties of the student after each session. These comments/suggestions are then complied by specifically responsible instructor and put up during instructors' meeting. A comprehensive solution to the specific student is then worked out.

We can use SNAP in our organization to formulate different training/operation plan. However some responsible and qualified person has to compile, edit and verify all the information before finally being approved or accepted.

Data has to be authentic for taking decision. Now a days data/information is readily available, however the problem remains in the correctness or authenticity of the data. Although Wikipedia has a larger audience than Encarta, almost all of university in the developed countries explicitly prohibit to use reference from wikipedia. This is because it is difficult to authenticate the information from wikipedia.

Israt Jahan
IER 26
Yes, I think the article makes a clear sense. I also agree that Technology without appropriate information is useless.

In my organization data is collected in both printed and digital forms. Digital information is collected through LAN/WAN and e-mails. However in headquarters there is a specific cell to facilitate all the data collection.

In my organization SNAP is used for planing for training module or any other workshop etc.

We can use SNAP in our organization under the supervision of qualified person to formulate policies.

Data authenticity is a must to take subsequent action depending on tha

Md. Atiqur Rahaman, IER-35

The article depicts that the use of information technology can be effective if we can preserve the information and share it properly. Now a day, the world is divided into two kinds of people. One is information have and the other is have not. We have to reduce the gap between these two by ensuring the sharing of information and documentations.

As I am working in the Parliamentary Committee on Estimates, I have few scopes to collect data. But, I have some idea on SNAP and I consider it as one of the effective methods for collecting data as it reflects the field level situation and deals with stakeholders.

But as I am working with a program called Horizontal Learning which works to find out the best practice for building capacity of the union parishads to improve there service to the stakeholders, I will surely be able to use SNAP to enhance the scope of Horizontal Learning program.

We have to create some sort of Wikipedia of indegigenous information and knowledge which will be easy accessible to all. We must find out the way to build a mechanism to utilize the knowledge from low literacy people as well as to orient them with information for their betterment.
Morsheda Akter
I think this article knowing us various types of tecnology through we can collect essential information.It also can help how to apply acquired knowledgeby ICT in all sector of GO &NGO.By using ICT we will be increased skilfull manpower and done our duties perfectively within shortest possible time.
Tanvir Bashar
The article has given me a clear idea about Web 2.0 applications where any one can share information.
Basically my organization deals with projects which are prepared by the agencies. So the data collection method of my organization is different from the method depicted in this article.
I have a little opportunity to use SNAP in my office work.
I have no experience of primary data collection for research purpose.

Tasnova Lutfor ; GPP 31

This article has discussed about two things; firstly the importance of sharing information and secondly how we will gather, share and make our information available for everyone.
Without any doubt, it has to be said that it is a very well written article and perfectly with the statement that “ Information is power”. Without information today’s world is disabled in a sense; but if these information will kept in a sealed box it will be for no use. By the term sealed box ; I want to say that even if I don’t share my information with others and kept it in my head; it’s a total wastage. So information should be disseminate properly and it should made available at any time.
I agreed with the article that in Bangladesh where literacy itself is a very big problem; in that case capturing knowledge from people’s brain is very difficult. The mentioned method ; SNAP seems to be very effective though I haven’t use it. The huge
indigenous knowledge which is roaming around but didn’t get proper process to preserve it we should look into that matter.
I agree with you in this point that it is not all about using software base information collection technique - rather about collecting, sharing and contributing information from various sources of people including those who does not have access to technology.

Nandita Baishnab; GPP:17
Comment on GPP: 31
I think your realization about the article is very clear.Your comment on the article which you wrote, I think this is worthy of Appreciation. Your concept and analyzation helped me to understand the article more clearly. It is important to include the Indegenous senses of our native people with the technology by participatory way I think that is the main concept of SNAP.

Mohammad Nahidun Nabi

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The article touches a timely discussion as to sharing or disseminating information with a view to gaining knowledge through the medium of web.

Actually I am in teaching profession, as such I need not use the SNAP to fulfill my requirements but through this article, I learnt how to use SNAP in the data collection.
Correct analysis always follows correct data. If the data collected can’t be chained to the roots from where they derive, then authenticity may be questioned. SNAP may be useful and instrumental in collecting authentic data. Data forms information amounting to knowledge shared through web. Sharing through web putting several heads together can go a long way to solve the existing indigenous day to day problems we are facing.

I will try my best to engage myself in taking SNAP in future to solve any social indigenous problem by collecting data/information.

Comment on comments
Comment on the comment of Tasnova, GPP-31
Her comment attracts my eyes. I agree with her comment. Information becomes knowledge as well as power when it is disseminated.


- Yes, I think mentioned article “TATTHO CHARA PROJUKTI” has make
sense to collect & share information in terms of revenue generation,
knowledge sharing and development.
- In our organigization used data sources from secondary data
collection & focus group discussion.
- SNAP is a method to collect information in a participatory way. No,
I don’t use SNAP methodology to collect data in our organization.
- I will apply SNAP tools to find out new ideas & concepts. But, it
takes some time to implement this tool.
- In Bangladesh context collecting data is not easy to get. Most of
the cases, data collection tools are full of error and dot follow the
scientific procedural tools. Along with, data presentation is also
biased, made for the researcher by own. By collecting, genuine data
collection gives true flavor of the research and its objectives.

Comments on IER 10

SNAP module is an effective tool to collect effective & efficient data
by researcher. But, lack of knowledge in SNAP is not widely used by
the users. By implementing SNAP it will boost individual & social

Md Shahadat Hossain

1) The article Tattho Chara Projukti has discussed about sharing information to increase knowledge and how we can share our knowledge to everyone and by applying the knowledge we can solve our problem, can enjoy our life in a better way. It has made a sense of ICT sector and a comparison among different sharing web applications i.e. google, wikipedia, face book, you tube, encarta etc.

2) In this article on-line method is broadly categorized and giving importance to each individual and participatory approach and collection every ones opinion by sharing their ideas. My organization i.e. Bangladesh Parliament Secretariat collect data from secondary source, sometimes software based information houses by online like laws, rules, regulations, notice, research report and others public opinions. Side by side we collect its hard copy from relevant ministries/office
3) I don’t use SNAP methodology to collect data in my organization. Because as per the example explained in the article regarding SNAP is difficult to apply in my office on daily activities.
4) By preparing forms and collect the desire of peoples along with future visions can be furnished via SNAP method for better satisfaction of the people
It is not easy to collect authentic data for social studies because of the perception of each individual deal with it. But in case of physical science data is merely more accurate because of its intrinsic nature as the behavior of physical system is more rational and ordered for specific boundary conditions.

Md.Atowar Rahman
The article has given me a clear idea about two things;
firstly the importance of sharing information and
secondly how we will gather, share and make our information available for everyone.

Basically my organization deals with gas transmission & distribution in domestics, Commercial, Industrial & Bulk Customers (power plants fertilizer industry). So the data collection method of my organization is different from the method depicted in this article.
I have a little opportunity to use SNAP in my office work.
I have no experience of primary data collection for research purpose.